Citizens Bank


Citizens Financial Group, Inc. is one of the nation’s oldest and largest financial institutions, with $152.3 billion in assets as of December 31, 2017. Headquartered in Providence, Rhode Island, Citizens offers a broad range of retail and commercial banking products and services to individuals, small businesses, middle-market companies, large corporations and institutions.

Citizens helps its customers reach their potential by listening to them and by understanding their needs in order to offer tailored advice, ideas and solutions. In Consumer Banking, Citizens provides an integrated experience that includes mobile and online banking, a 24/7 customer contact center and the convenience of approximately 3,300 ATMs and approximately 1,150 branches in 11 states in the New England, Mid-Atlantic and Midwest regions. Consumer Banking products and services include a full range of banking, lending, savings, wealth management and small business offerings. In Commercial Banking, Citizens offers corporate, institutional and not-for-profit clients a full range of wholesale banking products and services, including lending and deposits, capital markets, treasury services, foreign exchange and interest rate products and asset finance.

Loan Features

Almost everyone needs a loan at some point in their lives, whether it’s for a car, a home, an emergency, or a wedding. When that time comes for you, we hope you’ll ask a Citizen: we’ll find a solution that is tailored to your timetable and financing needs.

Home Mortgages
Whether you’re buying your first home or looking for a new one, we’re here to help you find the right mortgage. Tell us your goals and your game plan and we’ll find a loan you’ll want to come home to.

Mortgage Refinance
If you’re looking to lower your interest rate or shorten your loan term, refinancing your home loan may help.

Home Equity Lines and Loans
Isn’t it time your home paid you back? Borrowing against the equity in your home can help you finance home improvements, consolidate high-interest loans, or even pay for college.

Personal Loans
Whether you’re looking for a faster way to pay off existing debt, getting married, or taking a dream vacation, a Citizens Bank Personal Loan offers plenty of options to build the right loan for you.

Application Process

The Citizens Bank Personal Loan is available in loan amounts ranging from a minimum of $5,000.00 to a maximum of $50,000.00. Anyone that has reached the age of majority in their state of residence (the age of majority is 18 years old. In Alabama, the age of majority is 19 and in Puerto Rico, it is 21.), is a U.S. Citizen or permanent resident, and has a valid social security number may apply. To be approved for the loan, all applicants need a good credit history and current income sufficient to repay the debt.

Applicants and co-applicants may check their loan application status by logging into our website with their username and password. Also, applicants who include a cell phone number in their application may choose to receive updates and messages3 from the Citizens Bank Personal Loan Application Assistant.

Repayment Terms

Amount to borrow:
$5,000 to $50,000

Repayment length:
3 to 7 years

Interest rate type:

Customer Support

Mon-Fri 8:00am-9:00pm EST and Sat 8:30am-5:00pm EST
– Email at
– Call at 888-333-0104, 1-855-782-8197

One Citizens Plaza, Providence, RI 02903

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